Billing Portals
Lawncare, Landscaping and Mowing - You can only log into our client hub if you have an active service or appointment. If you do not, and you wish to book an appointment, please click here.
Pet Waste Management - You can only log into our client hub if you have an active service or appointment. If you do not, and you wish to book an appointment, please click here.
Billing Portal - For all other billing, please use our main billing portal.
Tips for Pros
We compensate our
pros at or above the estimated living wage to ensure fair and sustainable
earnings. For clients who wish to show additional appreciation, our system
includes an optional tipping feature. Rest assured, the pro(s) who complete
your service will receive 100% of any tip you provide.
Payment Methods
We accept all
major credit cards, e-check payments, checks, cashier checks, certified checks,
money orders, and in some cases, we offer credit accounts based on several
factors. Payments will appear on your credit card statement as: fssllc,
Noble Services or Doodie Poodie.
We also accept
payments via Cash App: $fieldssmith
We also accept
payments via Venmo: @fieldssmith
We also accept payments via Paypal: @fieldssmith
(ensure that your
invoice number is included for what the payment is for)
Mail & In-person
Payments
We accept checks,
money orders, certified checks and cashier's checks by mail. We do not accept
in person payments, or cash payments currently.
Make Checks and/or
Money Orders Payable to: Fields & Smith Services, LLC.
Mail to:
Fields & Smith
Services, LLC.
8200 Beckett Park
Drive Suite 111
West Chester, Ohio
45069
Payment Options
You can make
payments using any of the options below.
- Online. We encourage you to create
an account through our online portal, particularly if you frequently utilize
our services. The portal provides convenient access to features such as making
payments, downloading invoices, statements, and quotes, as well as tracking
project updates and more.
- Over the phone. You may contact our office
for assistance with processing payment. We can provide a secure payment link
or, if preferred, accept payment over the phone.
- Klarna. Certain transactions may be
eligible for payment through Klarna. If available, this option will be
presented at checkout during the online payment process. All Klarna financing
is subject to credit approval. For additional details, please visit Klarna’s Help Center.
Payment Terms
Unless otherwise
specified in writing, payments made under approved terms are due on the last
calendar day of each month. Clients are responsible for ensuring timely payment
in accordance with the agreed-upon terms. Late or missed payments may result in
fees, suspension of services, or revocation of extended payment privileges at
our discretion.
Payment Due
Date
Payment for
invoices is due by the date listed on the invoice. We offer payment upon
receipt, net 10 and net 30 payments.
Late Payments
We have a grace
period of (5) days, on the 6th day, we will automatically access a 15%
late fee charge. For every 30 days an invoice is late, a 15% late fee will
automatically be accessed. If you are a subscription client, after the grace
period, your subscription will be cancelled.
Payment
Arrangements
If you are unable
to make a payment by, or on the due date, we may be able to offer payment
arrangements for your balance. So long as your payment arrangements are being
kept, we will not access any late fees to your balance after the initial late
fee.
Seriously
Delinquent Accounts
Accounts that
remain delinquent for more than 151 days may be referred for collection.
Collection efforts may be managed internally or assigned to a third-party debt
collection agency. Please note that, depending on the nature of the services
provided, additional actions may be pursued, including eviction, civil
judgments and associated penalties (such as attorney’s fees and court costs),
and/or the placement of a mechanic’s lien against your property.
Subscription
Billing Cycle Summary
Our subscription operates
on a fixed monthly billing cycle, with charges processed on the 1st, 15th, and
25th of each month. Customers who enroll between these billing dates will be
billed a prorated amount covering service from the date of enrollment through
the next scheduled billing date. On that date, the subscription will
automatically transition to the standard recurring billing amount and continue
the established cycle unless modified or canceled in accordance with our terms.
Subscription
Cancellation due to Non-payment
After the sixth day
following the due date, accounts may be evaluated for cancellation based on
payment history and other relevant factors, at our sole discretion. If a
subscription is discontinued, any discounted rates or promotional pricing will
be forfeited and will not be reinstated upon reactivation.
Please note that
cancellation does not eliminate any outstanding balance. All unpaid amounts
remain due and will continue to accrue applicable late fees until paid in full
or until satisfactory payment arrangements have been established and
maintained.