Can I use FIELDS SMITH food booking and delivery solution if I use another third-party platform?

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• What are the delivery fees on FIELDS SMITH's platform?

  DELIVERY FEES A delivery fee of $2 to $3 applies based on your proximity to the restaurant. This fee directly contributes to driver wages and service reliability. SERVICE FEES A 8% - 17% fee applies to all orders, dependent upon the restaurant's ...

• How are the delivery zones set up on FIELDS SMITH's platform?

  Delivery zones are managed by FIELDS SMITH to ensure consistent service coverage. Zones are currently defined using circular mile radii: Zone One includes addresses within a 2-mile radius of the restaurant, while Zone Two extends up to 6 miles. We ...

• How are tips handled on FIELDS SMITH's platform?

  When a diner places an order and pays by credit card, they have the option to include a tip at checkout. Here's how those tips are processed and distributed: Delivery Orders: Tips added at checkout are collected by FIELDS SMITH and allocated directly ...

• Can FIELDS SMITH's delivery services integrate with my current POS provider?

  Our delivery platform currently integrates with Revel POS, Square POS, Deal POS, and Oracle Simphony POS systems. For businesses using other point-of-sale solutions, we offer custom integration services upon request for an additional fee.

• Do I need to have a website and/or online ordering platform in order to work with FIELDS SMITH?

  No. As part of your partnership with FIELDS SMITH, we develop a custom online ordering platform and an SEO-optimized website tailored specifically to your restaurant’s brand and needs.