What is the maximum delivery distance for diners?
Diners can place orders from locations within our designated delivery zones. Zone One covers up to 2 miles from the restaurant, and Zone Two extends up to 6 miles. In some cases, we may accommodate deliveries just beyond these zones based on proximity and driver availability.
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What makes your company different from other food delivery companies?
Here’s what really sets us apart—our drivers work for us. Unlike most delivery platforms that rely on independent contractors, our drivers are actual employees. That means we can train them properly, set clear expectations, and hold them to a higher ...
What are the delivery fees on FIELDS SMITH's platform?
DELIVERY FEES A delivery fee of $2 to $3 applies based on your proximity to the restaurant. This fee directly contributes to driver wages and service reliability. SERVICE FEES A 8% - 17% fee applies to all orders, dependent upon the restaurant's ...
Can FIELDS SMITH's delivery services integrate with my current POS provider?
Our delivery platform currently integrates with Revel POS, Square POS, Deal POS, and Oracle Simphony POS systems. For businesses using other point-of-sale solutions, we offer custom integration services upon request for an additional fee.
How are the delivery zones set up on FIELDS SMITH's platform?
Delivery zones are managed by FIELDS SMITH to ensure consistent service coverage. Zones are currently defined using circular mile radii: Zone One includes addresses within a 2-mile radius of the restaurant, while Zone Two extends up to 6 miles. We ...
Can I use FIELDS SMITH food booking and delivery solution if I use another third-party platform?
Absolutely. Our goal is to prove that FIELDS SMITH delivers the most cost-effective and dependable alternative to other third-party platforms. By consistently earning diner loyalty, we help drive repeat orders and maximize your revenue—making us your ...