Why does FIELDS SMITH charge a commission on orders?

Why does FIELDS SMITH charge a commission on orders?

Our commission helps cover the operational costs of providing a reliable, high-quality delivery experience for both customers and restaurant partners. This includes driver compensation, platform maintenance, customer support, and ongoing improvements to our technology and logistics systems. By charging a fair commission, we’re able to support local businesses, ensure timely deliveries, and maintain the level of service our customers expect.
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      All deliveries are handled by FIELDS SMITH employees—not independent contractors. Our drivers are part of our team and operate under structured assignments to ensure consistency, accountability, and service reliability. Tasks are assigned based on ...
    • What are the delivery fees on FIELDS SMITH's platform?

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      Absolutely. Our goal is to prove that FIELDS SMITH delivers the most cost-effective and dependable alternative to other third-party platforms. By consistently earning diner loyalty, we help drive repeat orders and maximize your revenue—making us your ...
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      Delivery zones are managed by FIELDS SMITH to ensure consistent service coverage. Zones are currently defined using circular mile radii: Zone One includes addresses within a 2-mile radius of the restaurant, while Zone Two extends up to 6 miles. We ...